CONTACT

This is an inquiry about how to use amadana and its online store, as well as inquiries about purchased products.
Please refrain from inquiries made for business purposes. Please note that we may refrain from replying depending on the content of your inquiry.

Inquiries received on weekends, holidays, summer holidays, or winter holidays will be answered in order after the holidays.

For inquiries about the products listed below, please contact the respective support desk.

Contact for inquiries about our products

PRODUCT SUPPORT

Inquiries about new water server applications

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Inquiries about water servers and consultations about malfunctions

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Inquiries about malfunctions and repairs of refrigerators (ARF-A18, ARF-A28), toasters (ATT-T11, ATT-W21), and microwave ovens (ARE-V16, ARE-S19)

Monday - Friday 9:00 - 18:30 / Saturday, Sunday, and Public Holidays 9:00 - 17:30 TEL 0120-717-393

From mobile phones and PHS
TEL 0570-030-393

*Support for the toaster (TT-111) has ended.

①Inquiries regarding the oven toaster (AT-TS11), microwave ovens (AT-DR11, AT-DR21), oven ranges (AT-DR12, AT-DR22), and refrigerator (AT-HR11)
■Twinbird Corporation Customer Service

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②Inquiries regarding washing machines (AT-WM45, AT-WM55) and refrigerator (AT-RF85)
■Haier Japan Sales Co., Ltd. Customer Service

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③Inquiries regarding the 32-inch LCD TV (AT-TV321S)

■Doshisha Corporation Customer Service

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④Inquiries regarding air conditioners (AT-HA-2211/2511/2811/4011/2213), washing machine (AT-WM5511), and refrigerators (AT-RF150, AT-RF160)
■Hisense Japan Co., Ltd. Customer Service

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*For inquiries about defects or repairs, please contact the manufacturer above.

①Inquiries regarding malfunctions or repairs of microwave ovens (CM-MR205/206), toaster ovens (CM-OT01), rice cookers (CM-RC03), and oven ranges (CM-OR16)


■Kanda Musen Denki Call Center

Hours: 10:00-18:00 (excluding Saturdays, Sundays, national holidays, summer holidays, and New Year holidays)

TEL 0120-66-7911​

​Inquiries >



②Inquiries regarding malfunctions or repairs of refrigerators (CM-RF120-WH) and washing machines (CM-WM55)

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■Daewoo Sales Co., Ltd. Customer Service

Hours: 10:00-18:00 (excluding Saturdays, Sundays, national holidays, summer holidays, and New Year holidays), Saturdays 9:00-12:00 (excluding Sundays, national holidays, summer holidays, and New Year holidays)

​TEL 0120-515-239​

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Laox SCD Co., Ltd. - Electric Power-Assisted Bicycle Malfunction and Repair Inquiries


Kanda Musen Denki Assist Bicycle dedicated dial
Laox SCD Co., Ltd.

Business hours: 10:00 - 17:00 (Excluding Saturdays, Sundays, national holidays, summer holidays, and New Year holidays)

TEL 0120-95-6613

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Production of this product ended in 2016, and support was discontinued at the end of March 2025.