Inquiries about new water server applications
Inquiries about water servers and consultations about malfunctions
Inquiries about malfunctions and repairs of refrigerators (ARF-A18, ARF-A28), toasters (ATT-T11, ATT-W21), and microwave ovens (ARE-V16, ARE-S19)
Monday - Friday 9:00 - 18:30 / Saturday, Sunday, and Public Holidays 9:00 - 17:30 TEL 0120-717-393
From mobile phones and PHS TEL 0570-030-393
*Support for the toaster (TT-111) has ended.
①Inquiries regarding the oven toaster (AT-TS11), microwave ovens (AT-DR11, AT-DR21), oven ranges (AT-DR12, AT-DR22), and refrigerator (AT-HR11)
■Twinbird Corporation Customer Service Desk
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②Inquiries regarding washing machines (AT-WM45, AT-WM55) and refrigerator (AT-RF85)
■Haier Japan Sales Co., Ltd. Customer Service Desk
③Inquiries regarding the 32-inch LCD TV (AT-TV321S)
■Doshisha Corporation Customer Service Desk
④Inquiries regarding air conditioners (AT-HA-2211/2511/2811/4011/2213), washing machine (AT-WM5511), and refrigerators (AT-RF150, AT-RF160)
■Hisense Japan Co., Ltd. Customer Service Desk
*For inquiries about malfunctions or repairs, please contact the manufacturers listed above.
①Inquiries regarding malfunctions or repairs of microwave ovens (CM-MR205/206), toaster ovens (CM-OT01), rice cookers (CM-RC03), and oven ranges (CM-OR16)
■Kanda Musen Denki Call Center
Hours: 10:00-18:00 (Excluding Saturdays, Sundays, national holidays, summer holidays, and New Year holidays)
TEL 0120-66-7911
②Inquiries regarding malfunctions or repairs of refrigerators (CM-RF120-WH) and washing machines (CM-WM55)
■Daewoo Sales Co., Ltd. Customer Service
Hours: 10:00-18:00 (Excluding Saturdays, Sundays, national holidays, summer holidays, and New Year holidays), Saturday 9:00-12:00 (Excluding Sundays, national holidays, summer holidays, and New Year holidays)
TEL 0120-515-239
Inquiries regarding electric assist bicycle malfunctions and repairs: Laox SCD Co., Ltd.
Kanda Musen Electric Assist Bicycle Dedicated Dial
Laox SCD Co., Ltd.
Business hours: 10:00-17:00 (Excluding weekends, national holidays, summer holidays, and New Year holidays)
TEL 0120-95-6613
Production of this product ended in 2016, and support was discontinued at the end of March 2025.
